Village Physiotherapy accepts ICBC patients with Scott Coughlin (Physiotherapist) and Dr. Josef Swetz (Chiropractor) only.

To book, patients must provide their full legal name, date of birth, PHN, valid ICBC claim number, date of accident, and a credit card on file.

Patients are responsible for the remaining user fee and any treatment costs not covered by ICBC, including appointments without an active claim or required treatment approval.

We recommend booking at least 3 appointments in advance to ensure continuity of care.

ICBC Coverage Information

ICBC provides pre-approved treatment for the first 12 weeks (84 days) following an accident, including:

25 physiotherapy sessions

25 chiropractic sessions

No doctor's referral is required during this initial period.

Important Coverage Limitations:

Treatment beyond the initial 12 weeks or exceeding the pre-approved session limits requires additional ICBC authorization.


Patients transferring from another clinic must disclose previous treatments so remaining coverage can be verified.


Pre-approved sessions must be used within the initial 12-week period and do not carry over automatically.


Patients are responsible for any treatment costs not covered or authorized by ICBC.

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